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Claude Certified Associate – Foundations (CCAO-F)

The Claude Certified Associate – Foundations (CCAO-F) is a certification for professionals who use Claude at work — in operations, marketing, project management, HR, education, communications, and consulting — rather than for developers who build on the API. No coding or API experience is required. The exam is 60 questions (multiple-choice and multiple-response) in 120 minutes, with a passing score of 720 on a 1000-point scale, delivered through Pearson VUE (online proctored or at a test centre) for $99 USD; the credential is valid for 12 months. It covers seven domains: Prompting and Task Execution (14%), Output Evaluation and Validation (21%), Product and Model Selection (12%), Workflow Integration and Solution Design (16%), Configuration and Knowledge Management (12%), Governance, Risk and Responsible Use (15%), and Troubleshooting and Optimization (10%). Roughly half the exam tests judgement rather than prompt-syntax recall. CCA Prep organises practice domain by domain so you can track mastery against the official weightings. CCA Prep is an independent practice platform and is not affiliated with, authorised by, or endorsed by Anthropic.

Questions
1,848
Units
7
Topics
41
Access
Free tier available

What’s in it.

7 units

Sample questions

3 of many

A few questions from this module, with the answer and a full explanation. The complete bank is available when you start practising.

  1. During review, one reviewer says "the assistant phrased it so definitively that we can treat it as confirmed." Why is treating a definitive tone as confirmation a risk to the deliverable?

    • The tone reflects generation style, not calibrated confidence, so treating it as confirmation lets unverified claims pass into the deliverable
      Correct answer
    • A definitive tone only appears when the model has cross-checked its answer
    • The risk is small because emphatic answers are usually about well-known facts
    • Definitive tone is a reliable proxy for confidence when the topic is technical
    Explanation

    Because the model cannot reliably report its own uncertainty, using tone as a proxy for confirmation systematically admits unverified and potentially fabricated claims into work products, regardless of audience. Key takeaway: never substitute the assistant's tone for actual verification.

  2. Claude declines a clearly harmless request, treating it as sensitive. What is this failure mode called?

    • Verbosity
    • Instruction drift
    • Over-refusal
      Correct answer
    • Hallucination
    Explanation

    When a benign request is declined or heavily hedged because it looked superficially sensitive, the failure mode is over-refusal (over-caution). Recognising it points to adding legitimate context to clarify intent. Key takeaway: declining a benign request is over-refusal, usually a phrasing issue.

  3. A manager says, 'My only worry about which model we use is the monthly bill.' Which dimension of the model-selection trade-off is this concern about?

    • Network bandwidth
    • Speed (latency)
    • Cost
      Correct answer
    • Capability
    Explanation

    The three dimensions are capability, speed, and cost; a concern about the bill maps to the cost dimension. Recognising which dimension a concern touches helps frame the trade-off. Key takeaway: budget worries are the cost dimension.

Frequently asked questions

4 questions
What is the Claude Certified Associate – Foundations (CCAO-F)?

The CCAO-F is a certification aimed at professionals who use Claude at work rather than developers who build on the API. It validates practical, judgement-led competence in applying Claude safely and effectively to everyday knowledge work, and requires no coding or API experience.

What are the seven CCAO-F exam domains and their weightings?

The exam covers Output Evaluation and Validation (21%), Workflow Integration and Solution Design (16%), Governance, Risk and Responsible Use (15%), Prompting and Task Execution (14%), Product and Model Selection (12%), Configuration and Knowledge Management (12%), and Troubleshooting and Optimization (10%). The heaviest weightings are on judgement-led domains rather than prompt syntax.

How is the CCAO-F exam structured?

The CCAO-F has 60 questions (a mix of multiple-choice and multiple-response) with a 120-minute time limit — about two minutes per question. The passing score is 720 on a 1000-point scale. It is delivered through Pearson VUE, either online proctored from home or at a test centre, and costs $99 USD per attempt with 12-month credential validity.

Is CCA Prep affiliated with Anthropic?

No. CCA Prep is an independent practice platform and is not affiliated with, authorised by, or endorsed by Anthropic. All content is our own preparation material mapped to the publicly published CCAO-F exam domains. Claude and Anthropic are trademarks of Anthropic PBC.